Will I lose my balance if I self-exclude?

No, self-exclusion keeps your account balance safe. Once the self-exclusion period ends, you can withdraw at any time. However, deposits and betting will not be possible while self-exclusion is active.

Can limits be changed after they've been set?

Lowering your limit takes effect immediately at any time. Increasing a limit, however, requires a 24-hour cooling-off period. This rule is in place to prevent impulsive overspending.

What's the difference between a cooldown and self-exclusion?

A cool-down is a short-term break, ranging from 24 hours to 30 days, after which your account is automatically reactivated. Self-exclusion is a long-term commitment — from 6 months to 5 years — and cannot be reversed before the period ends.

Will I receive promotional messages during self-exclusion?

No. While self-exclusion is active, Mlebet will not send any promotional emails, SMS, or push notifications. This is handled automatically.

How does a reality check work?

In Settings, you can set reminders every 30 minutes, 1 hour, or 2 hours. When the time is up, a pop-up will appear on screen showing how long you've been playing and your total winnings or losses. You can then choose to continue or stop.

mlebet | Responsible Gaming — Play Safe and Stay in Control

Protection tools

Mlebet's Responsible Gaming features

You stay in full control. Use these tools to manage your own gaming habits.

Deposit limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set — increasing a limit requires a 24-hour waiting period.

Loss limit

Decide in advance how much you're comfortable losing within a given period. Once the limit is reached, gaming will automatically stop.

Session time limit

Set a limit on how long you play in one sitting. Once the time is up, you'll be automatically logged out and won't be able to log back in by refreshing.

Temporary Break (Cooldown)

You can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, deposits and betting will not be available.

Self-Exclusion

Permanently close your account for anywhere between 6 months and 5 years. No promotional messages will be sent during this period.

Reality check

Pop-up notifications appear at set intervals to remind you how long you've been playing and your total wins or losses so far.

What Is Responsible Gaming
Signs of healthy gaming
Warning Signs
How Deposit Limits Work
Self-Assessment Test
Self-Exclusion Process
The role of family and friends
Minor protection
Support & guidance

Gaming is a form of entertainment, not a source of income. Mlebet wants you to play for fun — not under financial pressure. If you feel gaming is getting out of control, take action now.

1What Is Responsible Gaming and Why Does It Matter

Responsible gaming means enjoying gaming within your own means and limits. It's not just about finances — it directly affects your mental health and family well-being too.

Mlebet believes every player knows their own limits. But in the heat of the moment, it's easy to lose sight of them. That's exactly when our responsible gaming tools are there for you.

Responsible gaming rests on three core pillars — awareness, control, and knowing when to seek help. Keep these in mind and gaming stays enjoyable.

Keep in mind: Gaming is entertainment. Like a lottery, there's no guaranteed way to win. Never game with borrowed money or your savings.

2Signs of Healthy Gaming Habits

There are some simple ways to tell whether your gaming habits are healthy. If the points below sound like you, it means you're playing responsibly:

I see gaming as entertainment, not as a source of income.
You stick to a pre-set budget and don't let losses get you down.
You give adequate time to family, friends, and work.
A win feels great, but a loss doesn't derail your day.
I don't feel the need to lie about my gaming.
I don't game with borrowed money or someone else's funds.

3Warning Signs of Problem Gaming

Certain signs may indicate your gaming habits are becoming a problem. There's no shame in recognizing them — catching it early is the smart move.

Watch out for these warning signs

Repeatedly betting to "win back" money after a loss (chasing losses)
Lying to family or friends to cover up gaming
Skipping sleep, meals, or work to keep gaming
Gaming with borrowed money or by dipping into savings
Feeling restless, irritable, or anxious when not gaming
Spending more than your set budget
Unable to stop gaming even when you want to

If you notice two or more of the above signs in yourself, contact Mlebet's support team right away or make use of the self-exclusion feature.

4Limit-Setting Rules & How It Works

Once logged into your Mlebet account, head to the "Responsible Gaming" section to set your limits.

Limit Type	Alternatives	Time to take effect
Deposit limit	Daily / Weekly / Monthly	Immediately
Loss limit	Daily / Weekly / Monthly	Immediately
Session time limit	30 min / 1 hour / 2 hours / Custom	Immediately
Cooldown break	24 Hours / 7 Days / 30 Days	Immediately
Self-Exclusion	6 months / 1 year / 3 years / 5 years	Immediately

Lowering your limit takes effect immediately, but increasing it requires a 24-hour cooling period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

5Check Yourself — Self-Assessment Questionnaire

Answer the following questions honestly. This is for you — not for anyone else.

Did you spend more on gaming than your set budget last month?

Yes, multiple times No, I stayed within my budget It happened once

It looks like you're playing responsibly. That said, always stay mindful and stick to your budget.

Some signs are cause for concern. our support team Contact us or use the self-exclusion tool.

6How to Self-Exclude

Self-exclusion is a feature that lets you voluntarily request to have your account suspended for a set period of time. During this period, deposits and gaming will not be possible.

Log in to your account

Open the "Responsible Gaming" section

Look for the "Responsible Gaming" option within Settings.

Choose your self-exclusion period

6 months, 1 year, 3 years, or 5 years — choose what works best for you.

Confirm

Once confirmed, this will take effect immediately and cannot be cancelled before the period ends.

If you're unable to self-exclude directly, please reach out to our Support Team will assist you and handle the process on your behalf.

7The role of family and friends

Often, those closest to you notice a problem before you do. If you think a loved one is gaming excessively, here are a few things to keep in mind.

How to Help a Loved One

Express your concerns calmly, without anger.
Instead of hiding or avoiding the issue, address it directly.
Reach out with support, not blame.
Encourage them to seek professional help.
Take care of your own mental health too — those who support a family member are often overlooked.

Mlebet's support team is also ready to assist family members. Help Center Get in touch.

8Underage Protection

Mlebet strictly enforces an 18+ policy. Age verification and ID verification are mandatory at the time of registration.

How to protect children at home

Do not stay logged in to Mlebet on a shared device.
Keep your password out of reach of children.
Keep parental controls enabled on your browser.
If you suspect a minor is accessing your account, please support team Let us know.

Any account identified as belonging to a minor will be immediately suspended and all associated transactions will be voided.

9Support & guidance

You don't have to face gaming problems alone. Mlebet's Support Team is always here for you.

Live chat: Help Centre to chat with us directly.
Email: support@mlebet.biz — expect a reply within 24–48 hours.
Self-Help: Set limits and self-exclude directly from your account settings.

Asking for help takes courage. Our support team operates with complete confidentiality — no judgment, just support.

Responsible Play — Mlebet— Safe & Responsible Gaming